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There are no fees, but keep in mind that standard late fees may apply for newly billed balances not included in the payment arrangement amount.
It’s very important to stay current with your payments, especially when you are enrolled in a payment arrangement. A missed payment will make your entire account balance due in full immediately. If not paid in full, it could lead to service disconnection.
With a payment arrangement, you pay your regular monthly balance and your payment arrangement installment at the same time by your regular monthly due date.
No. We cannot change payment arrangement terms once the arrangement is in place. Payments must be made regularly and on time.
You may apply online or in person.
Bob Stahlke, Public Information Officer
300 Gary Wade Blvd.
Sevierville, TN 37864-5500
Phone: 865.453.5506
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