City of Sevierville - Water and Sewer

Water & Sewer Department

waterglass The Water department is responsible for all water and sewer services within the City and also some areas outside the City. The department operates a state of the art water treatment facility (12 million gallons per day treatment capacity) and sewage treatment facility (4 million gallons per day treatment capacity), ensuring that each meets stringent State of Tennessee and U.S federal standards and guidelines. The department handles maintenance of water and sewer infrastructure as well as customer services.

City Establishes Sewer Back-Up Policy

Posted 02-15-22.

The City of Sevierville Board of Mayor and Aldermen approved a sewer back-up policy at the February 7, 2022 BMA meeting. The policy establishes procedures and responsibilities in the event that a sewer back-up into a residence or business occurs.

Water Rates & Sewer Rates

Rates for Fiscal Year 2022 (July 1, 2021 to June 30, 2022)

All customers shall be assessed a monthly bill for water and/or sewer service based on the gallons of water used in accordance with the following schedules:

Water Payments

For more information about water payments including online billing, please visit our Water Payment page.

Lead-Copper Summary

Tennessee Department of Environment and Conservation (TDEC) and Environmental Protection Agency (EPA) require the City of Sevierville Water Department to test for lead and copper every 3 years. Test sites include 30 locations throughout the water system. The Maximum Contaminant Level (MCL) is 0.015mg/l for lead and 1. mg/l for copper, levels established by the EPA. The pdf Drinking Water Lead-Copper Summary (1.45 MB) shows the levels well below the limits set for both lead and copper.

For additional information on regulations, guidance documents, sampling procedures, and other related materials please visit the Divison of Water Resources website and the EPA website.