The Water department is responsible for all water and sewer services within the City and also some areas outside the City. The department operates a state of the art water treatment facility (12 million gallons per day treatment capacity) and sewage treatment facility (4 million gallons per day treatment capacity), ensuring that each meets stringent State of Tennessee and U.S federal standards and guidelines. The department handles maintenance of water and sewer infrastructure as well as customer services.
The City of Sevierville Board of Mayor and Aldermen approved a sewer back-up policy at the February 7, 2022 BMA meeting. The policy establishes procedures and responsibilities in the event that a sewer back-up into a residence or business occurs.
Tennessee Department of Environment and Conservation (TDEC) and Environmental Protection Agency (EPA) require the City of Sevierville Water Department to test for lead and copper every 3 years. Test sites include 30 locations throughout the water system. The Maximum Contaminant Level (MCL) is 0.015mg/l for lead and 1. mg/l for copper, levels established by the EPA. The pdf Drinking Water Lead-Copper Summary (1.45 MB) shows the levels well below the limits set for both lead and copper.
Keith Malone, Director
Sewer Tap Inspections
Kevin Watts, 865.770.9103
Water Billing, 865.453.5504
Please email firstname.lastname@example.org
with questions or to request additional information.
2295 Mccroskey Island Road
Sevierville, TN 37876
Phone: (865) 453-5522
For emergency service please call 865.453.5522.