Water & Sewer Payment Arrangements

We recognize that financial hardships happen and sometimes you need a little extra time to pay your bill. The City of Sevierville offers payment arrangement plans to allow customers to maintain service while they pay off past-due balances.

The sooner you contact us, the more likely we will be able to make arrangements that work for you. Approvals for payment arrangements are at the discretion of the Customer Service Department and are handled on a case-by-case basis.

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Payment Tips

• Open your bill as soon as you receive it. Plan on paying by the due date.
• Always make a payment. Any payment is better than no payment.
• Don’t wait until the last minute to take care of your bill.
• Automate your payment with bank draft or credit card.
• If your check is returned, you will be charged a fee.
• If your service is disconnected for non-payment you will be charged a reconnect fee before service is restored.

Community Resources

Need assistance paying your bill? We have several community partners that may help.

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Disconnect Water

Please click the following link and complete the Water Disconnect request form

Water Disconnection Request Form

Water and Sewer Address Change

Please complete this form to have your Address Changed on your Water and Sewer account:

Address Change Form