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Closure Planned for Finanical System Upgrades

In addition to being closed on Monday, February 20 in recognition of Presidents’ Day, City Hall will also be closed to the public on Tuesday, February 21 to complete planned financial system upgrades. City Hall employees will still be reporting to the office to answer phones however, no in-person, online, or phone payments can be accepted. Please plan accordingly and have all utility payments completed by Friday, February 17. Normal City Hall operations are planned to resume Wednesday, February 22.  For additional information, please call 865-453-5504.

Sign up for Water Service

Please fill out this form below to apply for Water Service at your location:

Application for Water Service

Project Round Up

Project Round-Up is a convenient opportunity available to City of Sevierville Water customers that will help support our local United Way of Sevier County. Our customers can participate by voluntarily choosing to "Round-Up" their monthly water bill to the next whole dollar when paying their bill. All donated funds will be directly dedicated to the United Way of Sevier County.Individual contributions never amount to more than $0.99 each month so the total never exceeds $12.00 per year. Take this opportunity for your small change to make a big difference in our community as we "Unite with United Way."To participate, please fill out the form below. For additional information, please call (865) 453-5504 or come by Sevierville City Hall.

Read more: Project Round Up

Water Rates & Sewer Rates

Rates for Fiscal Year 2023 (July 1, 2022 to June 30, 2023)

All customers shall be assessed a bill for water and/or sewer connection, and a monthly bill based on the gallons of water used in accordance with the following schedules: 

Read more: Water Rates & Sewer Rates

Water & Sewer Information

For more information about water fees, new connections, water quality and more, please visit our Water & Sewer page.

Pay Now

If your water account is in a past due status,
please read this important information.

Pay your Water Bill now here

Contact Us

City Hall
120 Gary Wade Blvd.
Sevierville, TN 37862
Phone: 865.453.5504

Water Bill Mailing Address:
PO Box 5500
Sevierville, TN 37864-5500

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