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Water Payments

For more information about water payments including online billing, please visit our Water Payment page.

Lead-Copper Summary

Tennessee Department of Environment and Conservation (TDEC) and Environmental Protection Agency (EPA) require the City of Sevierville Water Department to test for lead and copper every 3 years. Test sites include 30 locations throughout the water system. The Maximum Contaminant Level (MCL) is 0.015mg/l for lead and 1. mg/l for copper, levels established by the EPA. The  pdf Drinking Water Lead-Copper Summary (1.54 MB) shows the levels well below the limits set for both lead and copper.

For additional information on regulations, guidance documents, sampling procedures, and other related materials please visit the Divison of Water Resources website and the EPA website.

Water Quality Report

Our latest water quality report is now available.

  pdf 2020 Annual Drinking Water Quality Report (146 KB)

Project Round Up

Project Round-Up is a convenient opportunity available to City of Sevierville Water customers that will help support our local United Way of Sevier County. Our customers can participate by voluntarily choosing to "Round-Up" their monthly water bill to the next whole dollar when paying their bill. All donated funds will be directly dedicated to the United Way of Sevier County.Individual contributions never amount to more than $0.99 each month so the total never exceeds $12.00 per year. Take this opportunity for your small change to make a big difference in our community as we "Unite with United Way."To participate, please fill out the form below. For additional information, please call (865) 453-5504 or come by Sevierville City Hall.

Read more: Project Round Up

Pay Now

If your water account is in a past due status,
please read this important information.

Pay your Water Bill now here

Contact Us

Keith Malone, Director

Administrative Assistant
Kelsey Scheppmann, 865.868.1524

Sewer Tap Inspections
Kevin Watts, 865.770.9103

Water Billing, 865.453.5504


Project Coordinator
Barbara Mattern, 865.868.1527

For Leaks, Line Breaks, or Emergencies
Please Call 865-453-5522

Please email
with questions or to request additional information.

2295 Mccroskey Island Road
Sevierville, TN 37876
Phone: (865) 453-5522

Go to Sevierville Fire Department Facebook Page here

Water & Sewer

For emergency service please call 865.453.5522.