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City of Sevierville

The purpose of this page is to provide important City information to our residents and visitors regarding the COVID-19 pandemic. The status of City facilities and services will be updated as changes take place. You will also find helpful information about local healthcare resources as well as links to the CDC and State health department websites.

Updates from the TN Department of Health

Information from the Tennessee Department Health about the ongoing novel coronavirus outbreak.

Sevier County Covid Help

Sevier County Covid Help
Vaccine registration, testing information and quarantine guidelines.

TN Department of Health

Tennessee Department of Health

Information from the Tenenssee Department of Health.

Sevier County Health Department

Sevier County Health Department
Sevier County Health Department website.

Mountain Tough

Mountain Tough
Mountain Tough for Sevier County assistance.

COVID-19 Information

  • Current Status
  • How To Prepare
  • If You Are Sick
  • More Information on COVID-19

(Updated 05-18-21.)

All City facilities are open. The City of Sevierville has discontinued facial covering requirements for entry into government facilities effective May 18, 2021.

The facial covering requirement to enter City facilities has been in place to help mitigate the spread of the COVID-19 virus during the pandemic. Considering recent CDC and White House guidelines, along with a significant reduction in COVID-19 cases and the widespread availability of vaccines, the city is discontinuing the requirement.In accordance with CDC guidelines, the City encourages the wearing of facial coverings indoors by unvaccinated persons and others who may feel safer doing so.

Some safety measures may be in place when participating in activities at the Community Center, including advance reservation requirements and reduced capacities in many programs. Visit seviervilletn.org and choose the Parks and Recreation page/Facilities tab to get more information.

We will continue to provide updates on the status of City facilities and services as needed. Please visit the City COVID-19 webpage at http://www.seviervilletn.org/index.php/covid-19-information.html for important up to date information. The City maintains multiple Facebook pages and a Twitter page, which are listed at www.seviervilletn.org. Residents can also call City Hall for assistance at 865-453-5504. Phone numbers for all City departments are available on the City website.

 

Important information from the CDC on what you can do to prepare your family in case COVID-19 spreads in our community. CDC - How to Prepare

CDC guidelines on what to do if you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19 including steps you should take steps to help prevent the disease from spreading to people in your home and community. CDC - If You Are Sick

Vaccine Registration, Testing Information, Quarantine Guidelines

The Sevier County EMA/Government has released a new a website to assist individuals with scheduling vaccine appointments, testing information, quarantine guidelines, and frequently asked questions. You can access this website by going to www.seviercountycovidhelp.com.

A Message About Sevierville Water and Sewer Services

(posted 03-20-20)

During the coronavirus (COVID-19) pandemic, we want to assure our water and sewer customers that your tap water is safe and that water and sewer services will continue uninterrupted.

“We understand this is a stressful time for our community and for the households we serve,” said Sevierville City Administrator Russell treadway. “Please know that we are here for you and are committed to taking all steps necessary to maintain safe, reliable water service.”

The U.S. Environmental Protection Agency (EPA) recommends that Americans continue to use and drink tap water as usual. COVID-19 has not been detected in drinking water supplies. According to the U.S. Centers for Disease Control and Prevention (CDC): “Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.” The World Health Organization adds that the “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.”

Handwashing using tap water is critical to preventing the spread of COVID-19. The CDC and other health organizations recommend frequent hand washing for at least 20 seconds each time.

The City of Sevierville is well-prepared to continue providing water and sewer service throughout this pandemic. We have staff and infrastructure in place to maintain service around the clock to help keep families healthy, clean and hydrated. And given the importance of hygiene and sanitation to prevent the spread of COVID-19, we have postponed water shutoffs until further notice.

Finally, please remember that your toilet should not be used as a trash can. Do not treat other items like toilet paper. Please do not flush paper towels, “flushable” wipes, napkins, tampons, cotton balls, dental floss or other substances. Flushing nonbiodegradable items can result in backups and overflows.

Contact Us

Bob Stahlke, Public Information Officer

300 Gary Wade Blvd.
Sevierville, TN 37864-5500
Phone: 865.453.5506

If you are experiencing mild symptoms, follow CDC guildelines or consult with your Primary Care Physician.

For medical emergencies, please call 911.

Urgent Care Facilities

AFC Urgent Care Sevierville TN
Address: 713 Winfield Dunn Pkwy #9, Sevierville, TN 37876
Phone: (865) 429-9110

Children's Hospital Urgent Care
502 Winfield Dunn Pkwy Sevierville, TN 37876
Located inside East Tennessee Children's Hospital Sevier Outpatient Center 
Phone: 865.280.6525

TN Premier Care
Address: 3609 Outdoor Sportsman Pl #7, Kodak, TN 37764
Phone: (865) 281-5922

University After Hours Clinic
Address: 1130 Middle Creek Rd #270, Sevierville, TN 37862
Phone: (865) 365-3074

Well-Key Urgent Care Sevierville
Address: 1787 Veterans Blvd, Sevierville, TN 37862
Phone: (865) 428-2773

Hospital

LeConte Medical Center
Address: 742 Middle Creek Rd, Sevierville, TN 37862
Phone: (865) 446-7000