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City of Sevierville

The purpose of this page is to provide important City information to our residents and visitors regarding the COVID-19 pandemic. The status of City facilities and services will be updated as changes take place. You will also find helpful information about local healthcare resources as well as links to the CDC and State health department websites.

Updates from the TN Department of Health

Information from the Tennessee Department Health about the ongoing novel coronavirus outbreak.

Sevier County Covid Help

Sevier County Covid Help
Vaccine registration, testing information and quarantine guidelines.

TN Department of Health

Tennessee Department of Health

Information from the Tenenssee Department of Health.

Sevier County Health Department

Sevier County Health Department
Sevier County Health Department website.

Mountain Tough

Mountain Tough
Mountain Tough for Sevier County assistance.

COVID-19 Information

City Offers Payment Options and Online Services

The City of Sevierville has a number of online services, including water, sewer and garbage collection payments.

Residents are encouraged to take advantage of conducting business and communicating with the City online or by phone.

  • Water, sewer and garbage bill payments can be made a variety of ways:

  • Utility Online Bill Pay. Visa/Mastercard accepted, free service;

  • By phone at 1-866-929-2102; Visa/Mastercard accepted, free service;

  • By mail to City of Sevierville, PO Box 5500, Sevierville, TN 37864-5500;

  • At the depository located between City Hall and the Police Department (no cash accepted). Include account number with payment;

  •  Auto payments via bank draft. Submit online form and voided check either in person at City Hall or via email to This email address is being protected from spambots. You need JavaScript enabled to view it. .

  • Report a problem at www.seviervilletn.org.

  • Submit development plans at My Government Online.

  • Public Notices and information.

  • Hospitality Tax online filing.

  • Property Tax online payments.

Residents can also call City Hall for assistance at 865-453-5504. Phone numbers for all City departments are available on the website.

If you are experiencing mild symptoms, follow CDC guildelines or consult with your Primary Care Physician.

For medical emergencies, please call 911.

Urgent Care Facilities

AFC Urgent Care Sevierville TN
Address: 713 Winfield Dunn Pkwy #9, Sevierville, TN 37876
Phone: (865) 429-9110

Children's Hospital Urgent Care
502 Winfield Dunn Pkwy Sevierville, TN 37876
Located inside East Tennessee Children's Hospital Sevier Outpatient Center 
Phone: 865.280.6525

TN Premier Care
Address: 3609 Outdoor Sportsman Pl #7, Kodak, TN 37764
Phone: (865) 281-5922

University After Hours Clinic
Address: 1130 Middle Creek Rd #270, Sevierville, TN 37862
Phone: (865) 365-3074

Well-Key Urgent Care Sevierville
Address: 1787 Veterans Blvd, Sevierville, TN 37862
Phone: (865) 428-2773

Hospital

LeConte Medical Center
Address: 742 Middle Creek Rd, Sevierville, TN 37862
Phone: (865) 446-7000