Water & Sewer Department

waterglassThe Water department is responsible for all water and sewer services within the City and also some areas outside the City. The department operates a state of the art water treatment facility (12 million gallons per day treatment capacity) and sewage treatment facility (4 million gallons per day treatment capacity), ensuring that each meets stringent State of Tennessee and U.S federal standards and guidelines. The department handles maintenance of water and sewer infrastructure as well as customer services.

Water Rates & Sewer Rates

Rates for Fiscal Year 2016-2017 (July 1, 2016 to June 30, 2017)

All customers shall be assessed a monthly bill for water  and/or sewer service based on the gallons of water used in accordance with the  following schedules: 

Read more: Water Rates & Sewer Rates

Water Payments

For more information about water payments including online billing, please visit our Water Payment page.

Lead-Copper Summary

Tennessee Deparment of Environment and Conservation (TDEC) and Environmental Protection Agency (EPA) require the City of Sevierville Water Deparment to test for lead and copper every 3 years. Test sites inclue 30 locations throughout the water system. The Maximum Contaminant Level (MCL) is 0.015mg/l for lead and 1. mg/l for copper, levels established by the EPA. The pdf Drinking Water Lead-Copper Summary (105 KB) shows the levels well below the limits set for both lead and copper.

For additional information on regulations, duidance documents, sampling procedures, and other related materials please visit the Divison of Water Resources website and the EPA website.

Water Quality Report

Our latest quality report is now available.

 

Contact Us

Steve Flynn, Director

Administrative Assistant
Barbara France, 865.868.1524

Sewer Tap Inspections
Bradley Franklin, 865.868.1527

Water Billing, 865.453.5504

2295 Mccroskey Island Road
Sevierville, TN 37876
Phone: (865) 453-5522

Pay Now

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please read this important information.

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