ADA Policies

City of Sevierville publications must include contact information for questions or requests for accommodations regarding the corresponding program. Standardized language must be used.

A formal “Request for Accommodations” procedure is in place and information is available on the City of Sevierville website. This procedure assists in making reasonable modifications to programs so they are accessible by everyone. To download a PDF of the City of Sevierville Disability Discrimination Policy click the link below:

pdf ADA Accommodation Request Form (31 KB)

Or you may use the Online form by clicking the link below:

ADA Accommodation Online Request Form

Training sessions are conducted regularly in City Departments, in order to educate employees on receiving requests and making appropriate modifications to programs and services to ensure effective communications. This procedure establishes necessary lead times for requests. Requests for auxiliary aids and services can also be made by phone or e-mail.

A formal “Grievance” procedure is in place and forms are available on the City of Sevierville website. This procedure provides citizens recourse if requests for accommodations are not resolved to the citizens' satisfaction.

pdf ADA Disability Discrimination Policy (298 KB)

Or you may use the Online form by clicking the link below:

ADA Disability Discrimination Policy and Online Grievance Form