Network maintenance will affect City government phone and website services

Posted 07-15-25.

The City of Sevierville IT Department will be performing scheduled maintenance on critical components of the City's core network infrastructure Tuesday evening, July 15, from approximately 7:00 p.m.-7:15 p.m. During this period, telephone services across all City government departments (including public safety services) may be disrupted, and all municipal websites will be temporarily unavailable.

Emergency 911 services will remain fully operational and unaffected.

If you need to report a water or sewer emergency during this time, please call 865-800-3120.

We appreciate your patience and understanding as we work to improve the reliability and security of our IT systems.