SALARY: $69,699 to $80,685 with excellent benefits
The essential function of the position within the organization is to manage operations of the Information Services Department in accordance with generally accepted and evolving industry standards. The position is responsible for staff supervision, planning, training, policy development, network operation and security. As IT Manager, the position will coordinate with other departments for network and systems design, budgeting, procurement, implementation, continual maintenance and operation.
This position’s primary duties are:
- Supervises staff including establishing staffing standards, organizing, recommending selection, training, assigning and evaluating work, counseling, disciplining, and recommending termination.
- Assists with technical issues in the initiation and planning phases of standard project management methodology; including the definition of needs, benefits, and technical strategy; research and development within life-cycle; technical analysis and design; and support of operations staff in executing, testing and implementing solutions.
- Manages mid to long-term Information Services related projects for all city departments, which includes directing or assisting with budgeting, bid requests, procurement, implementation, policy adherence and hardware or software life cycles.
- Assists in preparation and maintenance of annual operations budget. Monitors operating funds such as appropriated funds or grants to control expenditures; approves major expenditures and revises budget needs as required.
- Develops policies and procedures in consultation with senior management to ensure efficient and economical departmental operations; ensures promulgation of policies and procedures to all staff levels and evaluates results to ensure compliance and identify deficiencies.
- Responsible for oversight of compliance regarding annual PCI, CJIS, and other applicable standards
- Responsible for oversight of the administering and coordination of all communications equipment (computer networks, telephone systems, voice mail systems, SCADA, wireless backbone, etc.), e-mail and other related regimens.
- Responsible for oversight of effective provisioning, installation/configuration, operation, maintenance, and security of systems hardware and software and related infrastructures.
- Participates in technical research and development to enable continuing innovation and uptime within the infrastructure.
- Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational values and concepts.
- Conducts staff and other professional meetings and conferences to exchange information; attends technical or professional seminars or conferences to improve professional skills.
Must have technical knowledge of Microsoft Windows server and workstation operating systems, Microsoft Office, and related software. Must have technical knowledge of personal computers, network servers, network protocols, routers, switches, wireless networking, network and firewall best practices, and programming techniques. Minimum of associates degree in related field with bachelor’s degree preferred. Professional level or higher certifications from industry recognized certifying agencies (Ex. Microsoft, Cisco, CompTIA, ISC2) in the subjects of networking, servers, cloud or security are preferred, and must have one of these certifications prior to end of probationary period of 6 months. Requires eight years of related experience. Supervisory experience with good decision-making abilities is required.
Please submit an application and/or resume in an envelope marked “IT Manager” to:
City of Sevierville
Attn: Human Resources
P. O. Box 5500
Sevierville, TN 37864-5500
Learn more about working for the City of Sevierville and full-time employee benefits.
The City of Sevierville is an equal opportunity employer and does not discriminate on the basis of sex or handicap in its programs or activities pursuant to Public Law 93-112 or 101-336.
The City of Sevierville does not discriminate based on race, color, or national origin in federal or state-sponsored programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d.)