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City of Sevierville

The purpose of this page is to provide important City information to our residents and visitors regarding the COVID-19 pandemic. The status of City facilities and services will be updated as changes take place. You will also find helpful information about local healthcare resources as well as links to the CDC and State health department websites.

Updates from the TN Department of Health

Information from the Tennessee Department Health about the ongoing novel coronavirus outbreak.

Sevier County Covid Help

Sevier County Covid Help
Vaccine registration, testing information and quarantine guidelines.

TN Department of Health

Tennessee Department of Health

Information from the Tenenssee Department of Health.

Sevier County Health Department

Sevier County Health Department
Sevier County Health Department website.

Mountain Tough

Mountain Tough
Mountain Tough for Sevier County assistance.

COVID-19 Information

  • Current Status
  • How To Prepare
  • If You Are Sick
  • More Information on COVID-19

(Updated 05-18-21.)

All City facilities are open. The City of Sevierville has discontinued facial covering requirements for entry into government facilities effective May 18, 2021.

The facial covering requirement to enter City facilities has been in place to help mitigate the spread of the COVID-19 virus during the pandemic. Considering recent CDC and White House guidelines, along with a significant reduction in COVID-19 cases and the widespread availability of vaccines, the city is discontinuing the requirement.In accordance with CDC guidelines, the City encourages the wearing of facial coverings indoors by unvaccinated persons and others who may feel safer doing so.

Some safety measures may be in place when participating in activities at the Community Center, including advance reservation requirements and reduced capacities in many programs. Visit seviervilletn.org and choose the Parks and Recreation page/Facilities tab to get more information.

We will continue to provide updates on the status of City facilities and services as needed. Please visit the City COVID-19 webpage at http://www.seviervilletn.org/index.php/covid-19-information.html for important up to date information. The City maintains multiple Facebook pages and a Twitter page, which are listed at www.seviervilletn.org. Residents can also call City Hall for assistance at 865-453-5504. Phone numbers for all City departments are available on the City website.

 

Important information from the CDC on what you can do to prepare your family in case COVID-19 spreads in our community. CDC - How to Prepare

CDC guidelines on what to do if you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19 including steps you should take steps to help prevent the disease from spreading to people in your home and community. CDC - If You Are Sick

Vaccine Registration, Testing Information, Quarantine Guidelines

The Sevier County EMA/Government has released a new a website to assist individuals with scheduling vaccine appointments, testing information, quarantine guidelines, and frequently asked questions. You can access this website by going to www.seviercountycovidhelp.com.

Joint Press Release Regarding Business Operations and COVID-19

(posted 3-22-20)

The mayors and city managers of Sevier County, Gatlinburg, Pigeon Forge, Pittman Center, and Sevierville are requesting and strongly urging non-essential businesses and services in Sevier County to temporarily close to the public due to the COVID-19 outbreak. This request coincides with Governor Lee’s Executive Order 17, which is in effect through April 6.

Essential businesses and services, as defined by the state, include:

  • Food and beverage: grocery and beverage stores, farmers markets, food banks, catering, convenience stores selling food, agriculture, food processing, feed mills, and other businesses that directly support the food supply
  • Health care, mental and behavioral health, and biomedical research and businesses that directly support the healthcare industry including health information technology, staffing and supplies
  • Sanitation and waste removal businesses and services
  • Energy, water, and sewage businesses and services
  • Pharmacies and medical supply businesses, and other businesses that directly support the drug and medical supply pipeline
  • Vehicle fuel, support, service stations and businesses
  • Banks, savings and loans, insurance companies, accounting businesses, and other business that directly support the insurance and financial services sector
  • Legal and judicial services
  • Laundromats/laundry/cleaning services
  • Home and business repair, hardware supply
  • Warehousing and storage
  • Construction and facilities design businesses
  • Product logistics, transport, and distribution businesses
  • Parcel transportation and delivery businesses
  • Veterinary and pet supply business and services including agricultural services and the caring and feeding of all livestock and farm animals
  • Home and business cleaning and maintenance services
  • All businesses which rely upon deliveries may continue, including florists, Internet and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services)
  • Essential city, county, state and federal government functions including law enforcement, transportation, post offices, airports, and businesses that provide government programs and services
  • Certain other business and services that the Office of the Mayor determines are essential for the continued safety and security for the citizens of Sevier County.

Metro governments, such as Knoxville, Nashville and Memphis, operate under different laws and charters and have the authority to order the closure of certain businesses. Sevier County and the cities do not have the same authority; however, we again strongly urge our citizens and businesses to adhere to this request.

Earlier Sunday, Governor Bill Lee issued Executive Order 17, which called for businesses to use alternative business models.

 

Contact Us

Bob Stahlke, Public Information Officer

300 Gary Wade Blvd.
Sevierville, TN 37864-5500
Phone: 865.453.5506

If you are experiencing mild symptoms, follow CDC guildelines or consult with your Primary Care Physician.

For medical emergencies, please call 911.

Urgent Care Facilities

AFC Urgent Care Sevierville TN
Address: 713 Winfield Dunn Pkwy #9, Sevierville, TN 37876
Phone: (865) 429-9110

Children's Hospital Urgent Care
502 Winfield Dunn Pkwy Sevierville, TN 37876
Located inside East Tennessee Children's Hospital Sevier Outpatient Center 
Phone: 865.280.6525

TN Premier Care
Address: 3609 Outdoor Sportsman Pl #7, Kodak, TN 37764
Phone: (865) 281-5922

University After Hours Clinic
Address: 1130 Middle Creek Rd #270, Sevierville, TN 37862
Phone: (865) 365-3074

Well-Key Urgent Care Sevierville
Address: 1787 Veterans Blvd, Sevierville, TN 37862
Phone: (865) 428-2773

Hospital

LeConte Medical Center
Address: 742 Middle Creek Rd, Sevierville, TN 37862
Phone: (865) 446-7000